Accessibility Statement

HMCTS is committed to ensuring digital accessibility and making the website located at hospitalitysoftwaresolutions.com (the "Site") accessible to all individuals, regardless of their abilities or disabilities. This Accessibility Statement outlines our commitment to accessibility and explains how users with disabilities can access our content.

Our Commitment

We are committed to complying with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and the Americans with Disabilities Act (ADA). We continuously work to improve the accessibility of the Site to ensure it is usable by all individuals, including those with disabilities.

Accessibility Features

The Site includes the following accessibility features:

• Keyboard Navigation: All interactive elements can be accessed using keyboard navigation without requiring a mouse.
• Screen Reader Compatibility: The Site is compatible with screen readers such as JAWS, NVDA, and VoiceOver to assist individuals with visual impairments.
• Alt Text for Images: All images on the Site include descriptive alt text to describe their content and purpose.
• Color Contrast: Text and background colors meet WCAG AA standards for contrast to ensure readability for individuals with low vision or color blindness.
• Resizable Text: Users can adjust the text size using browser settings without loss of functionality.
• Clear Navigation: The Site has a clear and logical structure with descriptive headings and navigation links.
• Captions & Transcripts: Videos include captions, and transcripts are available where applicable.
• Accessible Forms: All forms include labels and error messages to assist users with filling out information.
• Focus Indicators: Interactive elements have visible focus indicators for keyboard navigation.

Browser & Assistive Technology Support

The Site is designed to be compatible with common browsers and assistive technologies, including:

• Browsers: Chrome, Firefox, Safari, Edge (latest versions)
• Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
• Voice Control: Dragon NaturallySpeaking
• Zoom Software: ZoomText, MAGic

Accessibility Standards

The Site aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which include:

• Perceivable: Information and user interface components are presented in a way that is perceivable to users.
• Operable: User interface components and navigation are operable through various input methods.
• Understandable: Information and user interface operation are understandable.
• Robust: Content is compatible with current and future assistive technologies and user agents.

Known Accessibility Issues

While we strive to maintain full accessibility, there may be some areas of the Site that do not yet meet our accessibility standards. We are actively working to identify and remediate these issues. If you encounter accessibility barriers, please let us know so we can address them.

Accessibility Settings

Users can adjust their accessibility preferences using the following methods:

• Browser Settings: Adjust text size, color contrast, and font preferences in your browser settings.
• Operating System: Use operating system accessibility features such as screen readers, magnification, and voice control.
• Keyboard Shortcuts: Use standard keyboard shortcuts to navigate the Site without a mouse.

Reporting Accessibility Issues

If you encounter an accessibility barrier on the Site, please report it to us immediately. We take accessibility issues seriously and will work to resolve them promptly. To report an issue, please contact us at:

Remediation Timeline

We are committed to promptly remediating accessibility issues. Depending on the complexity and severity of the issue, we aim to resolve reported accessibility problems within 30 days. Critical issues will be prioritized and addressed more quickly.

Accessibility Resources

For more information on web accessibility and assistive technologies, please visit the following resources:

• Web Content Accessibility Guidelines (WCAG): https://www.w3.org/WAI/WCAG21/quickref/
• Americans with Disabilities Act (ADA): https://www.ada.gov/
• WebAIM: https://webaim.org/
• The Paciello Group: https://www.paciellogroup.com/

Contact Us

For accessibility inquiries or assistance, please contact us at:

Changes to This Statement

We may update this Accessibility Statement from time to time as we improve the Site's accessibility. Changes will be effective immediately upon posting to the Site.